Charges for shipping in Australia Flat rate of $6.95 for orders up to $180.00 (which includes GST). Free freight for orders that are more than $180.00. Delivery times are generally 3 to 5 working days from the time an order is placed and may be subject to stock availability.
Australian Returns: 100% refund or credit is given towards other purchases if products returned within 7 days of customer receiving order. The return must be accompanied by the purchase invoice, the products be unopened and undamaged (refund on shipping charges does not apply). Goods damaged in transit will be replaced without charge. Where a supplement has already been opened and or used and the seal broken by the customer no refund applies to these items.
Shipping from Australia to Overseas destinations Flat rate of $39.00 for International Registered Airmail.
Special Message: Our overseas shipping costs have increased substantially due to excessive increases by Australia Post for overseas registered parcels. We do apologise for these increases and unfortunately have to pass these increases to our overseas customers.
Please note that even though we take all the necessary steps and care to make sure your goods arrive safely to their destination. Quantum Wellness and Quantum Evolution Pty Ltd does not take responsibility for any issues associated to import regulations and duties of individual countries outside Australia. Any goods confiscated by customs of the individual countries where goods have been requested to be sent is the resposibility of the customer who ordered the goods.
Where the goods are returned from the appropriate country by customs a 100% refund will apply less the postage expenses once the goods have been returned to our offices at 5 Sutton St, Woodford. NSW. 2778 Australia.
Goods damaged in transit will be replaced without charge. Refunds on damaged goods are given only on those goods damaged and for a refund to apply the goods must be returned to our office and must be accompanied by the appropriate invoice.
Overseas Returns: Where a supplement has already been opened and or used and the seal broken by the customer no refund applies to these items. In regards to overseas customers, if goods are unopened and returned to us in there original state within 21 days of the customer receiving those supplements a 100% refund will be given to the customer for those products or a credit of equal amount will be given on further purchases (no refund on postage applies).
Product Disclaimer: Please note that any therapeutic claims made on the products we distribute are the responsibility of the manufacture of those products. Quantum Evolution Pty Ltd is only a distributor of these products and as such makes no claim on the efficacy of these goods except to provide what information has been provided by the manufacture.
Special Note: Under the current ATO tax rulings, shipping within Australia is subject to GST. |
